About Us

Who We Are

Moono Express is a Bangladesh-based US shopping and shipping service. We exist for one reason: thousands of American online stores simply refuse to ship to Bangladesh, and many won’t accept a Bangladeshi card even when they do. We remove that wall.

You send us a product link. We purchase the item in the USA with our own card, receive it at our American address, prepare it for export, ship it to Bangladesh, take care of customs formalities, and hand it to you at your door. From link to delivery, one team stays responsible for your order.

Why Customers Trust Us

We don’t ask you to hand your card details to a stranger or wire money into an anonymous account. Every order starts with a written quotation — product cost, service charge, shipping and applicable duties laid out before you pay a Taka. The price you approve is the price you pay. If a seller cancels, an item goes out of stock, or a product arrives damaged, we tell you straight away and resolve it.

Our Mission

To give every shopper in Bangladesh honest, affordable access to the world’s largest online marketplaces — without needing an international card, a US address, or a relative abroad to do the favour.

Our Vision

To become the most trusted name in personal imports in Bangladesh, known for transparent pricing, genuine products and delivery that arrives when we said it would.

Our Values

Transparency — every cost itemised before you commit.
Authenticity — we buy from official listings and authorised sellers, never grey-market resellers.
Accountability — your order is our responsibility until it’s in your hands.
Accessibility — service charges that make sense for everyday shoppers, not just big-ticket buyers.